1. INTRODUCTION

Protecting your data is our priority.

We respect your privacy and your wishes. We provide this privacy statement to help you understand what we may do with the personal data you entrust to us.

By providing us with your personal data, you signify your acceptance of our privacy statement and agree that we may collect, use and disclose your personal data as described in this privacy statement. If you do not agree with this statement, please do not provide us with your details.

2. DEFINITION OF PERSONAL DATA

Personal data is any information that relates to an identified or identifiable individual.

3. COLLECTION OF PERSONAL DATA

We collect information from you when you make a booking, send us an enquiry, subscribe to a newsletter or enter information on our site.

The provision of personal data is your choice. We will only collect data that you choose to provide to us. 

By providing us with your personal data, you fully understand and clearly consent to the collection and processing of such personal data. Such processing by us will be in accordance with this privacy statement.

4. USE OF PERSONAL DATA

We attach great importance to data protection. For this reason, we strictly observe the legal requirements of the Federal Data Protection Act when collecting, processing and using your personal data.

We collect, store and process your data only for the complete processing of your orders (including any subsequent warranty services), for our customer service, technical administration and for internal marketing purposes.

5. DISCLOSURE OF PERSONAL DATA

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information unless we tell you in advance. This does not include Web site hosting partners and other parties who assist us in operating our Web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.

6. SECURITY

We use the SSL (Secure Socket Layer) encryption system. No one can guarantee absolute protection. However, we use technical and organisational measures to protect our website and our other systems against the loss, destruction, access, modification and distribution of your data by unauthorised persons.

7. USE OF COOKIES

In order to make the use of the site more relevant and enjoyable, cookies or other information are used which may automatically record personal information.

We remind users that the data relating to their search and browsing may be processed for advertising targeting purposes by us in compliance with the law on the protection of personal data. This data is then used in particular for purposes related to advertising, statistical measurements, geolocalised advertising or the analysis of the behaviour of Internet users with the aim of personalising the advertising that is sent to them.

8. GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyze how users use the site. 

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out below. You also agree to the terms of use of Google.

9. RIGHT OF ACCESS AND RECTIFICATION

In accordance with the Federal Data Protection Act, you have the right to information, opposition, access and correction of your personal data.

Consequently, you have the right to demand that any information about you that is inaccurate, incomplete, ambiguous or out of date be corrected, completed, clarified, updated or deleted.

This right can be exercised at the following address: info@cosyhomeconciergerie.ch

10. LEGAL BASIS

This privacy statement is based exclusively on the Federal Data Protection Act (DPA).

11. CONTACT / CUSTOMER SERVICE

For any information, you can send us your request directly through the page contact.  

Or you can send an e-mail to info@cosyhomeconciergerie.ch.

This privacy policy is effective as of 2022-15-2022